🐟 Shipments
Order evasion times
All orders are processed within 24-48 working hours from receipt of payment.
Shipments are carried out by Monday to Wednesday to ensure delivery quickly and preserve the freshness of the products.
Delivery time
Italy: 1-3 working days
European Union: 3-5 working days
Extra EU: on request and after verification of customs regulations
The times indicated may vary according to the location and period of the year.
Shipping modes
Shipments happen with express couriers specialized in refrigerated transport, to ensure that the product arrives intact and fresh.
In the event that for obvious reasons of delivery where the refrigerated courier cannot arrive, shipments will be carried out by express courier h24, in this case each package is sealed and equipped with isothermal packing and ice gel for a long duration guaranteed 72 hours.
In both cases the goods on arrival must be put immediately in the refrigerator at +4°C.
Shipping costs
Italy: € 12 per order less than € 99
Omaggiata for orders over € 100
Tracking
Once you ship the order, you will receive an email with the tracking number to monitor delivery in real time.
💳 Payments
Accepted payment methods
Credit card / debit (Visa, Mastercard, American Express)
PayPal
Payment through Early Bank Transfer on request
Online payments are protected by SSL encryption systems and comply with PCI DSS standards.
Invoice
Invoices are issued automatically at the time of order.
For business customers or with VAT ID you can request the electronic invoice during checkout.
📦 Delivery and responsibility
In case of delay or anomaly in delivery, please contact us promptly at:
📧 baltiksalmon@gmail.com
indicating the order number and a brief description of the problem.
We do not respond for delays due to causes of force majeure or holidays, but we always commit ourselves to ensuring maximum assistance and replacement of the product, if it does not comply.
🧊 Guarantee of freshness
Each product is carefully checked before shipment.
La la la la la la la la la la la la cold chain is maintained until the final delivery.
It is mandatory to keep the product in the refrigerator between 0°C and +4°C and never stop refrigeration.